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EPFO Urges Vigilance: Warning for Pensioners Against Sharing Personal Information

EPFO Issues Alert to Over 6 Crore Account Holders

New Delhi | October 04, 2023: The Employees Provident Fund Organization (EPFO) has issued a vital alert for its vast customer base, comprising over 6 crore account holders across the nation. This cautionary note comes as a reminder for EPFO members to safeguard their personal information and stay vigilant.

EPFO made its stance unequivocally clear, stating that it never solicits personal information, such as phone numbers or email addresses, from any of its members. In light of this, EPFO has urged its members to exercise utmost caution and refrain from sharing any personal details with external sources.

The organization took to its official social media platforms, including X (formerly Twitter), to share this imperative message. EPFO emphasized the importance of being cautious about fake calls and SMS messages, asserting that it does not engage in the collection of personal information from its members through any means.

EPFO’s message on social media carried the slogan ‘Be careful and be alert,’ serving as a reminder to its members to stay vigilant in the digital age. Members were reassured that EPFO does not request sensitive information like UAN, passwords, PAN, Aadhaar, OTPs, or any other personal data through SMS, phone calls, emails, or WhatsApp.

EPFO has also provided clear guidance on how to respond to fake calls or SMS. Members are urged to report any suspicious communication immediately. They can choose to notify the police or cybercrime authorities and should also reach out to EPFO’s helpline at 14470. This helpline is operational from 7 am to 9 pm, offering support not only in English but also in Hindi, Gujarati, Marathi, Kannada, Tamil, Telugu, Bengali, and Assamese languages.

With this alert, EPFO aims to protect its members from potential scams and safeguard their financial information. It is crucial for account holders to remain cautious and report any suspicious activity promptly to ensure the security of their EPFO accounts.


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